1.INTRODUCTION

This document aims to regulate the GENERAL TERMS AND CONDITIONS for the online booking services (hereinafter referred to interchangeably as the online booking services or the Services) of HOTELS & RESORTS BLUE SEA MANAGEMENT, S.L., and its subsidiaries listed in Annex 1, with registered office at Calle Gremi des Fusters 33, 2nd floor, office 23, 07009 Palma de Mallorca, established for an indefinite period and registered in the Commercial Registry of Palma de Mallorca, Volume 2544, Page 168, Sheet PM-72291, with tax ID B-57.81.72.15, (hereinafter, “BLUESEA” or “BLUESEA GROUP”), Tel. +34 971 427 110.
The terms "You" and "User" refer to all individuals and/or entities accessing www.blueseahotels.com or using the services for any reason.
Use of these services implies full and unconditional acceptance and validity of all the General Terms and/or Conditions—which will be automatically incorporated into the agreement signed with BLUESEA, without requiring a written transcription—contained in the most up-to-date version of these Terms and/or General Conditions.

2. USE OF BLUESEA'S ONLINE BOOKING SERVICES

2.4 BLUESEA may, for user convenience and improvement, unilaterally modify services or terms of use at any time without prior notice. Users may send suggestions to improve services by emailing: dpo@blueseahotels.es

3. DATA PROTECTION

4. CORRECT USE OF WEBSITE CONTENT BY THE USER

4.1 BLUESEA declares that the industrial property rights (trademarks, trade names, etc.) appearing on this website are its property and/or are lawfully used under agreements or licenses, and are duly protected by applicable industrial property laws. The User agrees to use the website diligently, correctly, and lawfully and, in particular, commits to refraining from the following actions:
a) Removing, bypassing or altering the copyright, trademarks, and other identifying information of BLUESEA or third-party rights included in the website content, as well as technical protection devices or any information mechanisms.
b) Using the content, and especially BLUESEA’s information obtained from the website, to send advertising, direct sales messages or any other commercial communication, or unsolicited mass messages.
c) Reproducing, copying, distributing, publicly communicating, transforming or modifying the content, unless expressly authorized by the holder of the corresponding rights or legally permitted.
d) Using the content in any way that is illegal, immoral, against generally accepted good practices or public order. BLUESEA does not grant any license or authorization for the use of its industrial and intellectual property rights or any other rights associated with its website.

4.2 Procedure in case of intellectual property rights violation: If any user or third party believes that any content on this website infringes their intellectual property rights, they must notify BLUESEA, providing full and accurate information about themselves, the allegedly infringed rights, and the specific website content in question.

5. RIGHT TO MODIFY THE GENERAL TERMS AND CONDITIONS OF CONTRACT

BLUESEA reserves the right to unilaterally modify these General Terms and/or Conditions of Contract at any time. Users will be informed of any modifications through www.blueseahotels.com.

6. DISCLAIMER OF WARRANTIES AND LIABILITY

6.1 BLUESEA does not guarantee the reliability, availability or continuity of the services made available to the user, and therefore excludes any liability for damages that may arise due to the lack of availability, reliability or continuity of its website or services. Nevertheless, BLUESEA will strive, as far as possible, to offer technical support to the affected party and to restore service promptly using alternative solutions where feasible.

6.2 BLUESEA is not obligated to check, and does not check in advance, for viruses or other elements in its content that may cause alterations in the user’s software or hardware. Therefore, it shall not be held liable for any damage resulting from such elements.

6.3 If, despite all due care and diligence, BLUESEA is unable to provide the booked rooms due to reasons beyond its control, and is unable to deliver the agreed services, the user will be offered either a full refund or an alternative of similar category or quality. If the alternative is of a lower standard, BLUESEA will refund the difference.

7. SEVERABILITY OF GENERAL TERMS AND CONDITIONS OF CONTRACT

If any clause of these General Terms and/or Conditions of Contract is declared null or unenforceable, the remaining clauses will remain valid. BLUESEA commits to replacing any invalid clause with one that closely reflects the original intention of the parties. No clause in this contract shall affect mandatory consumer protection rights. If you are not a consumer, you expressly waive your right of withdrawal.

8. WWW.BLUESEAHOTELS.COM AND ACCEPTANCE OF TERMS OF USE

By using the online reservation services, the user fully and unreservedly accepts the Terms of Use of www.blueseahotels.com, as published by BLUESEA at the time of reservation. These terms complement the present General Terms unless they contradict them. Users should review the website’s rules before accessing or using these services.
Users may submit claims via the website here: https://www.blueseahotels.com/contacto

9. APPLICABLE LAW AND JURISDICTION