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Booking Conditions

To guarantee your reservation, it is necessary to provide a valid credit card. Check-in times vary depending on the hotel, usually between 14:00 and 16:00. Please note that the currency conversion offered is for guidance only. Pets are not allowed in the establishments, except at BLUESEA Callao Garden, where they are permitted. Additionally, the hotel reserves the right to cancel any reservation if an error is detected in the selected dates or rates.

PAY AT THE HOTEL RATE:
• Taxes included.
• Direct payment upon arrival at the hotel by credit card (Amex, Visa, Mastercard) or in cash up to €1,000 (bills of €200 and €500 are not accepted).
• Cancellation policy: free cancellation up to 6 days before the arrival date. For late cancellations, the first night will be charged, and in case of a no-show, the full stay will be charged.
• Tourist tax not included.

NON-REFUNDABLE RATE:
• Taxes included.
• The total amount will be charged at the time of booking. Payment will be made in euros.
• This rate does not allow changes or cancellations.
• If you need to make any modification or cancel the reservation, the penalty will be 100% of the total stay amount.
• Tourist tax not included.

I. IDENTITY OF THE SELLER.
The Seller of the services contracted by the user is the entity Hotels & Resorts Blue Sea Management, S.L., a company providing hotel accommodation services.
The website www.blueseahotels.com is registered in the name of Hotels & Resorts Blue Sea Management, S.L. The trademark is duly registered under the entity’s name.
 
II. PURPOSE OF THE TERMS OF CONTRACTING.
The purpose of these contracting conditions is to establish the terms for the sale and/or reservation of the services to be contracted through the website www.blueseahotels.com. These conditions govern the contractual relationship for the sale/reservation of hotel accommodation generated between the Seller and the Buyer at the moment the latter accepts the corresponding checkbox during the online booking process. The characteristics of the contracted services are shown on the corresponding pages of this website, as well as the particular conditions of each transaction carried out in this environment, always in Spanish.
The contracting of any services and/or products by the buyer through the website www.blueseahotels.com implies the acceptance and full adherence to these General Terms of Sale.
The company provides, through the website, reservation and/or accommodation sales services, always offered by Hotels & Resorts Blue Sea Management, S.L. This reservation and/or sale of hotel accommodation shall be governed by the Contracting Conditions stated here and by the Specific Conditions that may apply to each of the products and services offered.
The prices applicable to the contracted products and/or services are those indicated on the website on the date of the reservation and/or contracting. Offers will be duly marked and identified as such, clearly indicating the previous price and the promotional price.
All technical means and requirements needed to access the site, its contents, and the services and/or products offered therein are the exclusive responsibility of the User, as well as any expenses or taxes arising from the provision of said services.
Once you have accessed the website, to proceed with the use of the different services, the User must follow all instructions indicated on the website, completing the Specific Conditions and the forms provided for each service. Doing so implies the reading and acceptance of all the General Contracting Conditions, as well as, where applicable, the Specific Conditions applicable to each service.
 
III. PURCHASE AND/OR RESERVATION PROCEDURE.
The contracting of services must be carried out through the specific selection of the desired type of accommodation using the booking and/or purchase tools available on the website.
Once the purchase and/or reservation request has been selected and verified, you will have expressly accepted all the general conditions exactly as they appear on the company’s website prior to acquiring the requested services.
From the moment of acceptance, the user acquires the status of Client of the company described in these General Conditions. Any services, products, and/or reservations subsequently offered by the company must be contracted again.
Users/clients are advised to read these General Conditions carefully and to print or save the document in electronic format.
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Bluesea Hoteles
+34 971 578 487
reservas@blueseahotels.com
Gremi Fusters 33 Oficina 220
07009 Palma de mallorca